SD Office Hours Episode 64: User Journey

In this episode Tony & SD expert guests discuss success tips for the upcoming 2020 holiday season and home & bedding user journeys!

  • Covid 19 and holiday 2020 tips for success 
    • Lindsay, what are the main concerns going into holiday 2020? 
    • Why will this year be the highest grossing holiday season ever? 
    • Why is BFCM coming earlier than normal this year?
    • Will it be similar to last year when it felt like BFCM lasted a month?  
    • How is Prime Day effecting holiday this year? 
    • As a Digital Marketing expert, what are you recommending merchants do to prepare for holiday? 
    • With Digital Marketing set, how do we get customers to convert?
  • Home and Bedding User Journeys 
    • Brian, Lindsay and Tony describe their paths from research -> purchase -> delivery, etc on a recent home and bedding purchase 

Eda Gumusay

Eda was bit by the travel bug long ago so when she’s not at SD she’s probably out exploring a new place. When she’s not adventuring, Eda is a huge foodie and loves trying new things!